Policy
Policy is typically described as a deliberate plan of action to guide decisions and achieve rational outcomes, however the term may also be used to donate what is actually done, even though it is unplanned
Procedures
Fixed, step by step sequence of activities or couse of action that must be followed in the same order to correcly perform a task or to make a system or a company work
Why it's important
Policies and prosedures are the strategic link between the company's vision and it's day to day operations. Well written policies and procedures allow employees to understand their roles and responsibilities within predefined limits. Basically policies & procedures allow management to guide operations without constant management intervention
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