Natalie: The Guesthouse

My first working weekend I was told that I'll be working in our 5-star guesthouse with a lot of nervous feelings shooting through me I went and changed to my all black outfit. I got there not knowing what to do and where to go.Being a first year in this industry you have to be able to learn very very fast, in the guesthouse there is no time for a training when the main gate calls you and says that the first guests are on their way. Everything must be checked AGAIN, just to make sure it's perfect. After all that's what 5 star service is all about.

Tsholo and I started setting up for lunch

and waiting for the guests to arrive.
Everything had to be perfect.

JUST A COUPLE OF PHOTO'S

Outside area & Reception

The kitchen

The rooms
Every night while the guest were having dinner I went in to do turn downs, basically just checking that everything is perfect, that they have milk for the next morning as well as coffee and tea and that their towls are neatly rolled up, their slippers are next to their beds and the gowns are neatly folded on the bed. Every room has something else a couple of examples: room 2 has a bath and a shower outside and room 3 has a jacuzzi outside there are 7 rooms.

Breakfast at the wildlife centre
Every Sunday the guest has an outside breakfast at the wildlife centre, we start setting up very early and the guests joins us after they had their tour around 08h00!